Política de reembolso
Order Cancellations
Cancellation Window:
You may modify or cancel your order within 6 hours of placing it. After this period, your order will likely be processed for shipping and no longer eligible for cancellation.
How to Cancel or Adjust an Order:
To request a cancellation or modification, please contact our customer support team at meyerstore.contact@gmail.com with your order number and details. We'll respond promptly and do our best to accommodate your request.
Orders Already Shipped:
Once your order has been shipped, it can no longer be canceled. However, you may still be eligible for a return in accordance with our Return & Refund Policy.
Refunds & Returns
Eligibility for Refund:
To qualify for a refund, your item must be unused, in its original condition, and returned in the original packaging.
Damaged or Defective Items:
We offer a 100% money-back guarantee for products that arrive damaged or defective. Contact us at meyerstore.contact@gmail.com with your order number and clear photos of the issue. We’ll arrange a replacement or refund based on your preference.
Unsatisfied with Your Purchase?
If you're not fully satisfied with your order, please reach out. We'll do our best to resolve the issue.
Return Shipping Costs:
Customers are responsible for the cost of return shipping unless the item is damaged or defective.
Non-Refundable Cases
Refunds will not be issued if:
The delivery address provided was incorrect or incomplete.
The order fails to arrive due to circumstances within the customer's control.
Refund Request Period:
You may request a refund within 14 days after the estimated delivery window (up to 44 days) has passed without receiving your order.
To file a claim, contact: meyerstore.contact@gmail.com.